Our improvement process

Destination d’Excellence label

Destination d’Excellence is a government label awarded to tourism professionals committed to offering their visitors an exemplary quality experience, while strengthening the eco-responsibility of their services.

Applied across the entire tourism sector, it replaces the Qualité Tourisme™ brand since May 2024. The latter will disappear completely on December, 31st 2026. Destination d’Excellence requires compliance with stricter criteria than its predecessor, particularly in terms of:

  • eco-responsibility: reducing energy and water consumption, digital sobriety, sustainable mobility, waste management, etc.
  • accessibility: better consideration of the needs of people with disabilities, with clear information and adapted facilities.

Quality, eco-responsibility, inclusivity and professionalism are at the heart of the values promoted by this new label.

The team of the Lacs et Gorges du Verdon Tourist Office is embarking on this new initiative, which is a natural extension of our commitment to the Qualité Tourisme™ brand.
>> Here are our commitments in detail

You can leave us your opinion to help us improve our services.
>> Satisfaction survey (in French only)

For more information: Destination d’Excellence brochure (in French only) and Atout France website - Destination d’Excellence (in French only)

Quality Manager of the Lacs et Gorges du Verdon Tourist Office:
Marta SYROCKA - +33 (0)4 94 70 21 64 - msyrocka@cclgv.fr

You can find the professionals who have been awarded the Qualité Tourisme™ brand and Destination d’Excellence label in our destination on the pages of our website.


Our sustainable development commitments

Concerned about preserving this wonderful authentic territory, we aim to contribute to its sustainable and rational development.

> You can find more information on this subject here.


Office de tourisme classé (Classified tourist office)

Tourist offices can be classified as part of a voluntary process. This classification is a strong lever to reinforce their federative role concerning the tourist action to be developed in their geographical area of intervention. It also allows the communities to have access to certain advantages: the classification of the tourist office in category II allows the communes of its area of competence to obtain the designation of tourist commune, the classification in category I allows access to the classification as a tourist resort which constitutes the recognition of excellent welcome.

The Lacs et Gorges du Verdon Tourist Office renewed its category II classification in April 2025.

> More information on the website of The Directorate General for Enterprise (in French only).


Accueil Vélo (Cyclists welcome)

Accueil Vélo is a national label that guarantees a high quality reception and services along cycle routes for cyclists on their way to and from the region.

The Lacs et Gorges du Verdon Tourist Office has been awarded the Accueil Vélo label since 2019 and works in partnership with Vélo Loisir Provence, the Verdon Regional Natural Park, neighbouring communities and the Var, Alpes de Haute-Provence and Alpes Maritimes departments to create and promote cycling and mountain biking routes.

For more information: Accueil Vélo (Cyclists Welcome) and Discover the Verdon by bike

Accueil Vélo Manager of the Lacs et Gorges du Verdon Tourist Office:
Marta SYROCKA - +33 (0)4 94 70 21 64 - msyrocka@cclgv.fr

You can find the certified professionals of our destination on our website.


I-mobile point

In 2018, the Intercommunal Tourist Office Lacs et Gorges du Verdon adopted the "Point i-mobile" system. This is a brand deployed by the Tourist Offices of France which allows you to be informed of places welcoming you in your holiday area where you will find the following services:

  • A free (and secured) WiFi connection
  • Equipment to recharge your mobile devices (tablets, smartphones, etc.)
  • Tourist information provided by the Tourist Office

The i-mobile points in a given area will be easily identifiable by the presence of appropriate signs (stickers, posters, etc.).


Chambre d'hôtes référence®

In France there is no state classification for guest rooms. Therefore, ADN Tourisme has created the Chambre d'hôtes Référence® title which offers the possibility to guarantee the quality of their service to their customers without using a private label.

The Lacs et Gorges du Verdon Tourist Office accompanies the guest rooms owners of its territory in their efforts to improve their quality. It is also entitled to qualify each guest room so that it is recognised for its quality of reception and services.

Chambre d'hôtes Référence® Manager of the Lacs et Gorges du Verdon Tourist Office:
Marta SYROCKA - +33 (0)4 94 70 21 64 - msyrocka@cclgv.fr

You can find the qualified professionals of our destination on the pages of our website.


Valeurs Parc Naturel Régional (Regional Natural Park Values) brand

Committed together to the preservation of the environment, to the well-being of women and men and to the local economy, the Regional Natural Parks are concerned with the promotion of the natural and cultural resources of each territory.

In view of this, the Regional Natural Parks have together created the “Valeurs Parc Naturel Régional” brand, which is registered by the State and promoted locally and nationally.

For more information: Marque Valeurs Parc Naturel Régional (in French only)

You can find the certified professionals of our destination on the pages of our website.


Labels of our destination

Communes touristiques (Tourist municipalities)

All the municipalities of the Community of Communes Lacs et Gorges du Verdon have the designation of "Tourist Commune".
This designation recognises the very strong tourist dimension of this territory with its exceptional landscapes including:

  • the professionalization of its tourist office
  • its accommodation capacity, the 2nd largest in the Var department in relation to its population.
  • a rich and diversified offer of events, proposed throughout the territory and all year round.

This represents a great recognition of the tourist potential of the area and of our professionalism!

For more information : ANETT, Association Nationale des Elus des Territoires Touristiques (National Association of Elected Officials of Touristic Territories) (in French only)

 

Communes oléicoles de France (French olive-growing town)

The Community of Communes Lacs et Gorges du Verdon is a member of the Fédération des Villes Françaises Oléicoles (Federation of French Olive-Growing Towns) for all its communes. Their main objective is to establish a network linking the Communes Oléicoles de France to make their relations active and to group together initiatives to support, promote and enhance the image of the production and processing of French olives and olive oils, as well as the landscapes and the environment.

 

Vignobles & découvertes (Vineyards & discoveries)

Created in 2009, the Vignobles & Découvertes label is awarded for a period of 3 years by Atout France, after recommendation by the Conseil Supérieur de l'Œnotourisme (Higher Council for Wine Tourism), to a wine tourism destination offering a range of complementary tourist products (accommodation, restaurants, cellar visits and tastings, museums, events, etc.) and enabling customers to organise their stay more easily and to be guided towards qualified services.

The estates of Saint-Jean de Villecroze and of Valcolombe have been labelled since 2021, in partnership with Dracénie Provence Verdon Agglomération. You will find a high-quality welcome and careful services around wine tourism.

For more information: Atout France (in French only), Vineyards & Discoveries label in Dracénie



Intercommunal Tourist Office Lacs et Gorges du Verdon
242, avenue Albert 1er, 83630 Aups | +33 4 94 70 21 64 | Contact us
lacs et Gorge du Verdon
Qualité tourisme
Office de tourisme classé
Accueil Vélo
Point I Mobile
Département Var